Off to America on holiday today. The big blow before heading off: discovering a big ding in the crossbar of the Raven. Seems it took a tumble inside and the crossbar hit the corner going up the stairs. Seems entirely unreasonable to have suffered such damage considering that it's meant to be a bomb-proof expedition bike.
I emailed Robin Thorn (proprietor of the shop that made it), who was reasonably encouraging. He replied right away, saying that it's almost certainly still safe to ride, and that if I send photos he'll let me know about repair or replacement.
I'm in favour of the latter, of course, and I hope they can do it for free! Not holding my breath on that one, though.